FAQ

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Supplement FAQs

We recommend following the suggested daily dosage provided on each supplement's packaging and product page. Each supplement has its own recommended dosage and instructions, including the best time to take it and whether it should be taken with food. For the best experience, take your supplements consistently.

Many of our supplements can be taken together, depending on your individual needs. However, you don't need to take everything! Often, just a few carefully chosen supplements are enough to complement your wellness routine.

If you have any medical conditions, take medication or are starting new supplements, we recommend consulting your healthcare professional first.

Not sure what's right for you? We're always happy to help guide you towards the supplements that best suit your lifestyle and wellbeing goals

All products have zero binders, fillers, and artificial preservatives. Every item is 100% Natural.

All our products are 100% vegan.

Natural supplements have different effects on different people so it depends on the individual as to how long it will take to see the effects. We do advise taking a full month’s supply before evaluating the product's effects.

We are not able to give medical advice so please speak to your GP about taking our supplements if you are taking medication or have a pre-existing medical condition.

Our capsules are made from HPMC (Hydroxypropyl Methylcellulose), a plant-derived cellulose material. They are 100% vegan-friendly, contain no gelatine and provide a clean, plant-based alternative to traditional animal-derived capsules.

Delivery and Refund Information

We are UK based and ship with Royal Mail. Orders are dispatched within 2 days.

Free delivery on orders over £45 to the UK and Jersey.

  • United Kingdom: £3, Royal Mail Tracked 48 (2 to 5 days)
  • Jersey: £3.50 (3 to 7 days)

Yes, we ship to Ireland, France, the USA, Canada and Australia. Delivery takes up to 2 weeks, and is often much quicker.

  • Ireland and France: £8
  • Australia, Canada and the USA: £15

You are responsible for any customs charges, taxes or import duties in your country. If your parcel is delayed in customs, please contact us and we will do our best to help you resolve it.

If, for whatever reason, you are not completely happy with your purchase, simply return the order to us (if unopened) within 30 days of receipt and we'll give you a full refund immediately, no questions asked.

Please contact us or email info@superbotanic.com with your order number (found on your order confirmation email) and request a refund.

If you need to make any changes to your subscription then you can log into your account to pause deliveries, swap items and update your details at any time. With all subscription orders, as they ship automatically every 30 days we require notice to cancel. You can edit or cancel orders right up to our cut-off time, which is 5pm GMT (Monday to Friday) the day before your order is dispatched. Once a subscription has been triggered it passes for immediate dispatch. If your order has already been dispatched, then we will be unable to cancel the delivery or issue a refund. 

About SuperBotanic

The Super Core Team is made up of 3 friends who met at university and have been firm friends for over many years. Our team has traveled the world to search for powerful, exotic and unique natural ingredients to share with you all.

Super K has years and years of expert knowledge in supplements, ingredients and machinery. He knows exactly what ingredients work and most importantly how to deliver it to our customers effectively.

Super Kai, is a pharmaceutical scientist. Super Kai has the knowledge and experience of working in the pharmaceutical industry and brings all his fast-forwarding thinking of the pharma world to us.

Super M has over 15 years’ experience in working with charitable organisations and has brought to the team the morals that drive us, we want to give back to both our community and our environment.

All our products are manufactured here in the UK in our HACCP clean room facilities in London. Unlike many supplement brands, we do not use any third-party manufacturers.

We have made it our goal to bring you the best most effective natural supplements there is, therefore we work with countries across the world to find the most powerful, super ingredients.

Everything we do at  Super Botanic is designed to reduce waste and minimise our impact on the planet. We ensure we use local suppliers to source sustainable materials that are both recyclable and biodegradable, we use glass refillable bottles and refill pouches and even our tamper proof can be thrown in the soil as it is 100% compostable.

Our Commitment to People & The Planet

WE DONATE 20p FROM EVERY PURCHASE

To Restless Beings, an international human rights organisation helping to support marginalised communities

100% SUSTAINABLE PACKAGING

All of our products & packaging is designed to reduce waste and minimise our impact on the planet.